Augusta Shores Technology Committee

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The Technology Committee was formed in 2019 to support the internet and related technologies, especially the CenturyLink Fiber Optic install and related issues.

Title

Name/Number

Team Leader

Joe Williams

Board Sponsor

Gregg Goble

Member

Nick Basso

Member

DeLaine Herl

Member

Connie Coontz

Member

Sue Roberts

Phone numbers and e-mail addresses for the Team are in the password-protected Members Only Section of the website.

Century Link Post-Installation Help Desk

Call this # for any future issues AFTER your installation

877-720-3416

Monday - Sunday 5:00AM – 10:00PM CST

Fiber Optic Internet Installation Information for Augusta Shores

 Initial Letter from the President -  Ken Daming - click here(posted 10/03/2019)

Latest Internet Update: Augusta Shores Internet Progress Update

Lot Progress Map: Augusta Shores Internet Lot Progress Map

Billing Issues?

If you are having billing issues, please call and\or email the MDU billing group at CenturyLink.

Email: HOA.MDUleads@centurylink.com  or  Call: 1 866-706-4722 

Please have your account number, phone number if applicable, and the last 4 digits of your social security number. The SSN digits are your account PIN and they need to have that to ensure you are an authorized representative for the account.

  What to do with your old Modem (router)

Leasing your modem? 

You MUST RETURN IT to Centurylink!! Go to www.centurylink.com/returns for the process and to print a shipping label. 

CenturyLink will send you a notification to return your modem within 30 days if this is applicable to you. 

(Failure to return your leased modem within 30 days of connection will result in CenturyLink billing you for it.)

Own your modem? 

Door stop, paper weight, target shooting...   It's yours to do with as you please.


 How Installs are Scheduled

Connie Koontz from the Augusta Shores Technology team will call YOU when your lot is ready to be connected, to schedule an install appointment with CenturyLink.   Please do not call CenturyLink on your own to try to arrange a connection for the new service.  Do not call CenturyLink for disconnection of the current DSL service as either will lead to confusion, delays and possible additional costs to you the home owner.

If you have any questions or problems prior to or initially after installation please email: Augustashores.internet@gmail.com

 

Coming Soon:

  DirecTV Savings Information

 Ooma VOIP Savings Information 

Related Articles

Tips and Tricks link

List of cord cutter services

(updated 03/16/2020)

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