useful contacts

                                                                     RESERVATIONS

Pool & Berg House Reservations

Please see the Berg House Reservations tab under the "More" section for more details.

Click here to be directed to the correct page

                                                                     LOCAL ISSUES      

Internet Issues

• Internet Provider / ISP: BrightSpeed -

For New Service or Technical Assistance Call: 833-363-2955

August Shores Account Number:  #480716534 

UPDATED INFORMATION - (The board is in contact with BrightSpeed weekly to streamline the process when a resident has an issue - unfortunately they are having to make new processes in their company to be able to assist our community, as we are needing it. Below are the most recent instructions received if you are having an issue:)

CALL and follow these prompts:

1-833-692-7773

If it says….“I see an account associated to ________________” Press 2. 

Existing Brightspeed customer press 1

Technical Support press 3

Grinder Pump Issues

•  Flo-Systems Inc.
• Phone:  618-444-2041 for 24 hour service or 618-667-7890 (days)
• Web Site: http://www.flosystems.com  Email:  info@flosystems.com 

Power Outages \ Electric

• Ameren UE
• Phone: Down  Lines:  800.552.7583 
• Web Site: https://www.ameren.com/missouri
• Report a Problem: https://www.ameren.com/missouri/account/outage/report-problem
• Sign Up for Alerts:  Text REG to AMEREN (263736)  

Waste Management and Recycling

• Meridian Waste
•  Phone: 314-291-3131   800.552.7583  Down  Lines:  800.552.7583 
• Web Site:  https://www.meridianwaste.com/mo/foristell/meridian-waste-foristell-administration-hauling-transfer-station   Email:  CustomerCareMO@MeridianWaste.com 
• NEW:  Scroll down page to view Meridian Waste Service Calendar

Public Sewer

• Duckett Creek Sanitary District
•  Phone: 636-441-1244
• Web Site:  http://duckettcreek.com  Email:  customerservice@duckettcreek.com

Public Water

• Public Water Supply Dist. #2
•  Phone: 636-561-3737
• Web Site: https://www.waterdistrict2.com  Email: info@waterdistrict2.com

Mowing the ditch at the front of the community

• MODOT
•  Phone: 1-888-275-6636
• Web Site: https://www.modot.org/report-road-concern

                                                                     PUBLIC SERVICE NUMBERS

EMERGENCY:  ALWAYS Dial 911 For ANY fire, safety or medical emergency! 

Saint Charles County Police 

201 N. Second St., Suite 440, St. Charles, MO 63301

• NON-emergency number:  636-949-3000    Crime Tips:  636-949-3002 
• Web Site: https://www.sccmo.org/406/Police   Email: Chief@sccmo.org

Saint Charles County Sherriff 

 101 Sheriff Dierker Court ,  O'Fallon, MO 63366 

• NON-emergency number:  636-949-3010 
• Web Site: https://www.sccmo.org/1421/Sheriff   Email: sheriff@sccmo.org

Augusta Community Volunteer Fire Department

• NON-emergency number:   (636) 228-4403
• Web Site: https://www.govserv.org/US/Augusta/772303496188979/Augusta,-MO-Community-Volunteer-Fire-Department
• Facebook Page: https://www.facebook.com/AugustaCVFD/ 

 St. Charles County Ambulance District (SCCAD)

 2000 Salt River Road   St. Peters, MO 63376 

•  NON-emergency number:   636-344-7600 
• Web Site: https://sccad.com/wordpress/ 

                                                                     LAKE OR DAM ISSUES

Missouri Dept. of Natural Resources

Dam and Reservoir Safety Program

Phone: 573-368-2175

(Also contact current chair of the Lakes Committee)